HYROX TRACKER
Talk to us
For help with Hyrox Tracker or a privacy question, email support@getmomentumapp.com.
Help us understand the problem
Tell us what happened, which screen you were using, and your app version and device model. If you include a screenshot, leave out unrelated personal information.
Please do not send passwords, your device’s private app identifier, payment-card details or unsolicited identity documents.
Purchases and subscriptions
Apple handles in-app payments and subscription billing. You can manage or cancel a subscription through Apple’s subscription settings.
If you need help restoring access to a purchase, contact us with a description of the problem. Deleting the app or requesting deletion of your app data does not cancel your subscription.
Crew and race corrections
For a problem with Crew, tell us which athlete or race you were trying to follow and what happened.
If published information about you is incorrect, include the athlete and race details so we can identify the record. Removing someone from your Crew does not remove their published race history.
Privacy questions
You do not need an app account or login to contact us. Email support@getmomentumapp.com for questions about your information or to request access, correction or deletion.
In app version 2.0, change your analytics choice in Settings by turning Usage analytics on or off. Turning it off stops future collection. Information already sent may still be processed; email us if you also want to request its deletion.
Read our Privacy page for more about the information used by the app.